SHIPPING DURING COVID & HOLIDAYS: Expect to wait 1-5 weeks before most orders ship.
(We do not answer emails asking when an order will ship.)
NEW CUSTOMERS: Please use the discount code NC25 to receive 25% off your first order!
For All Products See Shop by Category in the Top Menu
Species Specific
Formulated to ensure that your bird is getting the best possible wholesome nutrition.
Feather Destruction in Parrots
Many of us deal with this insidious syndrome. Get answers now!
You care for an expensive exotic parrot, why not feed the best handmade bird food on the market!
We actively support:
Out-of-Stock Item Update
& COVID Updates
We know how frustrating it is when a product is listed as out-of-stock. Although we try our best to maintain an inventory of your bird’s favorite foods, we are experiencing a growth spurt along with ordering and shipping issues from our organic food suppliers due to Covid-19. Please accept our apologies for this inconvenience. We typically cannot provide you with an estimated back-in-stock date and would appreciate it if you did not email us asking when a product will be available. To receive updates, add your email to the “Notify me when this product is available” box (easily accessible for every product), and you will receive an email as soon as the item is back in stock. Thanks so much for your understanding.
Shipping During COVID:
SHIPPING: 1) All carriers are raising shipping costs 2-3 times a year now. We ship in very well-packed, cushioned, and plastic protective bags (when necessary), we tape ALL open edges so pests cannot enter.
WE PACK VERY WELL TO ENSURE YOUR BIRD'S FOOD ARRIVES SAFE, SECURE & FRESH!
2) Currently, orders are shipping in about 1-4 weeks. OUR FOODS ARE HANDMADE *FRESH*, therefore, we do not ship immediately. (Wholesale orders may require up to 12 weeks or more before shipment after an order is placed.)--- 3) WE DO NOT ANSWER EMAILS ASKING WHEN AN ORDER WILL SHIP. WE RATHER WORK ON YOUR ORDER SO WE CAN SHIP ASAP. ---4) We do not ship on days the temperature at our location is 110 degrees or higher. Expect delays during hot summer months. 5) And... REGARDLESS IF YOU BELIEVE IN COVID-19, OR YOU THINK IT'S A HOAX, THE "COVID-EFFECT" IS REAL ON RETAILERS: OUR SUPPLIERS ARE EXPERIENCING DIFFICULTY KEEPING UP WITH DEMANDS SINCE COVID-19. THIS AFFECTS OUR ABILITY TO SHIP IN A TIMELY MANNER.
THANK YOU FOR YOUR PATIENCE & COOPERATION.
A HUGE "THANK YOU" TO ALL OF OUR LOYAL CUSTOMERS WHO HAVE BEEN SO PATIENT WITH US DURING THE "COVID-effect!"
COVID: To date The Best Bird Food has helped our avian community with over $15,000.00 worth of donated bird food!
We also donate up to $300.00 worth of our products every month to EACH avian rescue & sanctuary affiliate we serve!
We are NOW shipping within 1-4 weeks - most orders!
Our shipping goal is to return to getting orders shipped to our valued customers 3-7 business days after an order is placed.
ONLINE STORE ALWAYS OPEN!
NEW CUSTOMERS:
Use discount code NC25 at checkout for 25% off!
(One NC discount per customer/household)
*ONLY ONE DISCOUNT CODE MAY BE USED PER ORDER.
